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faq

What is Green and Glamorous Consignment?

Green and Glamorous Upscale Resale Boutique is a unique shopping experience offering only quality brands at a price anyone can afford from local consignors.  All items are inspected before acceptance to ensure quality, cleanliness, and current style.  The extra time and attention to detail ensures our customers find those unique items with the peace of mind that they are discovering quality pieces.  Our store consigns according to each season, so please check often as our stock moves quickly.

What types of items does Green and Glamorous Upscale Resale Boutique offer?

Our store offers only women's clothing, shoes, and accessories.  Currently we have a large supply of exquisite special occasion and prom gowns of quality and savings you will not be able to find elsewhere.  We are also in the process of expanding our Curvy Women's line, so please check this out or contact us to consign your items.  

What is your shipping policy?

Currently all online items are shipped within 4 days from our shop.  Shipping is at the buyers cost and is through USPS to attain the most affordable rates.  Additionally, if you are in the area, you may pick up any order free in store.  If coming to pick up an item, please wait until you receive a confirmation that your order is ready, or call the store to ensure your purchase has been processed for pick up.

What is your return policy?

Currently all sales are final.  However, in the rare case that you have placed an online order and the product received is not as described please contact the store immediately so we can try to make it right.  We want all of our customers, online and in-store, to be thrilled with the Green and Glamorous experience so please reach out to us as quickly as possible if something is wrong. Please be aware that this will be on a case by case basis and all potential returns/exchanges are dependent upon management's discretion.   For online orders after seven (7) days from the USPS posted date of the item receipt no returns, exchanges or alterations to the order can be made to protect our consignors.

I have quality items that are cluttering my closet....  Can I sell them to Green and Glamorous?  

As a consignment shop Green and Glamorous does not buy items directly from individuals.  Instead please call or check our our "How to become a consignor" page on this site for some brief information on the process.  Once items are brought to the store and are accepted, being the correct season, quality and brand, they are featured in the store for a 60 day period.  Consignor's will receive either 45 or 55% of the selling price depending on the sale price of the item.  For further information stop in or call to learn more about our consignor agreement.  

I love this item but get paid next week..... Can you lay it away for me?

Green and Glamorous offers a 2 - 4 week layaway policy.  After a small 20% deposit our customers have 2 weeks to purchase their item if item cost is under $100.00, or 4 weeks if $100.00 and over, or forfeit the initial deposit.  Please come in for further details.  Sorry, layaway is NOT offered on online orders, it is in-store only.